Returns & Refunds Policy

At Café Britt, we stand behind the quality of our gourmet coffee and chocolates; if you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange.

1

Contact Support

Email our customer service team with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring that all gourmet products are unopened and in their original condition.

3

Ship the Items

Affix the provided shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund

Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing